Le Café des Brancardiers

We spent 3 days in Lourdes. Second day we had dinner at this place because they served rice. Being Asians in European country, we were excited to eat meals with rice. However I found hair on my plate, but since the server was accommodating and nice I didnt complain because maybe it was just one off. The next day we came back for lunch because we wanted rice and they serve food quickly. I found hair on the two orders of rice meal plate. I complained since it was the second occasion. The server was quite sarcastic because he said "Everybody has hair" which is quite an inappropriate response. Instead of him apologising on the matter, he passed me to his supervisor. For health and safety reasons this should be highlighted and servers should too be educated how to please their customers. Good thing that the supervisor apologised but we still have to pay the full amount.

Très décevant du service .personnel pas souriants Nous n avons pas commencé l apéro alors qu' il nous amener le plat. Faire attention à l adition Car mon mari à pris un faux filet avec frite sans sauce. Il lui on facturé 1.50 euros Il nous on dit que c était parce que le faux filet était frais . C est inadmissible de voir sa .

Restaurant très décevant, j'ai commandé un saumon frite, le saumon était tout petit décongelé et cuit au micro-onde avec par-dessus une sauce Sans goût.Frites congelées.Pour ma fille un steak saignant plus grillé qu'autre chose restaurant à éviter.

Mauvais accueil, mauvais service, mauvais repas!! Tout ce qui conforte notre réputation auprès des étrangers.